Your privacy matters to us. This Privacy Policy explains exactly what personal data sayagame collects, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law.
sayagame ("sayagame," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at sayagame.net. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data collected through the sayagame website, mobile platform, customer support channels, and any other services we provide. It should be read together with our Terms and Conditions, which govern your use of the sayagame platform.
By registering an account or continuing to use sayagame, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact us to close your account.
Data Controller: sayagame acts as the personal information controller (PIC) for all data collected through the sayagame platform. For data protection inquiries, contact our Data Protection Officer at the email address provided in Section 14.
sayagame collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:
sayagame collects personal data through the following means:
sayagame uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and device data |
| Age and identity verification (KYC) | Identity data, government ID details |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and game history | Gaming activity data, technical data |
| Anti-money laundering (AML) compliance | Financial data, identity data, transaction history |
| Fraud prevention and platform security | Technical data, financial data, activity logs |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support | Communications data, identity data |
| Marketing communications (with consent) | Contact data, marketing preferences |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
sayagame will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, sayagame processes your personal data on the following legal bases:
sayagame does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by sayagame are contractually required to implement appropriate technical and organizational security measures and to process personal data only in accordance with our instructions and applicable Philippine law.
Our commitment: sayagame will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties for their own marketing purposes.
sayagame uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:
These cookies are essential for the sayagame platform to function. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without affecting platform functionality.
These cookies collect aggregated, anonymized information about how players use the sayagame platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the platform experience.
These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming configurations, so you do not need to re-enter them on each visit.
With your consent, sayagame may use cookies to deliver relevant promotional content within the platform. You may withdraw consent for marketing cookies at any time through your account settings.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the sayagame platform.
sayagame retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
sayagame implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sayagame will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012 and NPC regulations.
Security tip: You can help keep your sayagame account secure by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone. sayagame staff will never ask for your password.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sayagame:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.
The sayagame platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. sayagame does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete all related personal data. If you believe a minor has registered on the sayagame platform, please contact us immediately at the details provided in Section 14.
Age Restriction: sayagame employs robust age verification procedures during registration. All players must be 21 years of age or older to create an account and participate in real-money gaming on the sayagame platform.
sayagame primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to or processed by service providers located outside the Philippines, such as cloud infrastructure providers or international game studios.
Where such transfers occur, sayagame ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. By using the sayagame platform, you consent to such transfers where they are necessary for the provision of our services.
sayagame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly.
For material changes that significantly affect how we process your personal data, sayagame will provide advance notice via the email address or mobile number registered to your account, or through a prominent notice on the platform. Your continued use of sayagame following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how sayagame protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by sayagame, please contact our Data Protection Officer:
Data Protection Officer — sayagame
Email:
Live Chat: Available 24/7 via the sayagame platform support widget.
Response time: Within 15 business days of receiving a verified request.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response.
Six pillars of data protection every sayagame player benefits from.
sayagame fully complies with the Philippine Data Privacy Act of 2012 and all NPC issuances. Your data rights are recognized and enforceable under Philippine law — not just a policy promise.
All data transmitted between your device and sayagame is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
Our identity verification process protects all players by ensuring only real, eligible adults aged 21 and above can access real-money gaming on the sayagame platform.
sayagame never sells, rents, or trades your personal data to advertisers or data brokers. Your information is used solely to provide and improve the sayagame gaming experience.
Access, correct, export, or request deletion of your personal data at any time. sayagame's Data Protection Officer is available to handle all data rights requests within 15 business days.
In the unlikely event of a data breach, sayagame will notify affected players and the NPC within the timeframes required by Philippine law — keeping you informed and protected.
Your data is safe, your rights are protected, and your gaming experience is backed by Philippine law. Join thousands of Filipino players who trust sayagame every day. Must be 21 years or older.
🔞 21+ only. Please gamble responsibly.